Tuesday, October 28, 2008

Wedding dinner venue

It's confirmed! The wedding dinner will be held at Grand Corpthorne Waterfront (GCW). We went down to pay the deposit today. Of all the hotels we went to, I must say that the service provided by GCW (Manager, Mr Eddie Ooi) has been the most outstanding.

These details made all the difference:-

* offering us drinks and complimentary car park coupon vs offering us nothing even before we signed the contract.

* showing us the grand ballroom vs "there's currently a function in there" or "it's boarded up". (we came all the way to take a look! we would have come another time if it were so.)

* being very open to negotiations vs "it's not our policy" or "i'm sorry, that is not possible"

Edmund says these little details tells a lot about the corporate culture and I agree more and more!

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